FAQ
Frequently Asked Questions
Here you can find frequently asked questions!
If you have still questions, feel free to contact us via the contact form on our Service-Page.
Distribution equipment
What is an RCD and why is it necessary in an electrical installation?
RCD is an abbreviation of the English term “Residual Current Device”. In Germany, RCDs are called fault current protection switches or FI protection switches. An RCD is a switch that can interrupt the circuit electromagnetically. This is necessary if, for example, fault current flows through a person due to an insulation fault. The fault current is determined by means of a comparative measurement of the outward and return current of the electrical consumer. If the return current does not correspond to the outward current, this triggers the FI protective switch. The trip occurs so quickly that the user is immediately protected. For personal safety protection, only RCDs with a rated fault current of <= 30 mA may be used.
The switching knob on the MCB is in the middle. The MCB can be prevented from being turned back on simply by pushing hard on the switching knob. What has happened?
The MCB has a RESET position, i.e. in the case of an overload or short circuit, the switching knob jumps to the middle position (RESET). Thus, the device indicates an error in its circuit itself, which lead to it being triggered. After removing the fault, press the knob down until it clicks into position; the switch knob can then be moved to the ON position again.
What is the adjustment screw in surge current switch Art. No. 1902… for UP-socket for?
The circuit of the consumer can also be switched ON or OFF from there. Switch position is visible (0/I)
What is the difference between the B + C characteristics in the case of MCB?
The difference between B and C characteristics is in the area of the course circuit actuator. While the B characteristic triggered at 3-5 times the value of the rated current, the value for the C-characteristic changes to 5-10 times the value. This makes the C characteristic particularly suitable in areas where high inrush currents flow (e.g. circular saws, motors, etc.). The B characteristic is the standard for house installation in Germany.
Socket outlets
Which socket strips have surge protection?
The following socket strips are available with surge protection: POWERversal, MULTIversal, UNOversal, DUOversal
From when may protective contact socket strips with 1 mm² no longer be sold?
Manufacturers have not been permitted to sell socket strips with 1 mm² since 01/01/2010. For retailers, there is no deadline for selling socket strips with 1 mm².
What does the master/slave function mean?
In the case of a power strip with master/slave function, several slave sockets are switched depending on a master socket, i.e. if the consumer at the master socket is switched on, the other sockets are also switched on.
Switches
What distance (centre to centre) must be observed for hollow-wall sockets for multiple combinations?
The distance is 71 mm. This measure applies for all switch programmes.
What does the specification 250/10 (4) AX~ mean for the room thermostat "opener"?
The room thermostat is to be operated at 220-250V~, the maximum load is 10 A~ for resistive load and 4 A~ for inductive load, X stands for solid fluorescent lamps.
Can flexible cables also be connected to a UP/AP shockproof socket?
The terminals of the UP/AP-shockproof socket are tested for rigid cables or wires. In the case of flexible cables, the wires are usually tin-plated. However, for safety reasons flexible cables may not be connected to UP/AP shockproof sockets as a rule, even if they are connected to the terminals after the tin-plating. The use of ferrules is not allowed either.
Where can I get support or help with the installation?
General information on installation can be found in the practical tips section and on our installation blog. Unfortunately, we cannot provide detailed instructions or exact connection information over the phone as we are not familiar with your installation and the situation on the ground. Always observe our safety instructions and the currently valid provisions and, if in doubt, ask a local expert for advice.
The glow lamp on the control is not lighting up even though the load is switched on (bulb).
Possible errors: a) glow lamp is incorrectly installed in the switch (remedy – turn glow lamp 90° or 180° in the socket) (b) no neutral conductor connected (in contrast to the O/T switch, a neutral conductor must also be connected)
When does the glow lamp light up in the case of off/toggle switch with lighting?
If the load is switched off (bulb), the glow lamp lights up as an orientation light in the dark.
My switch frame is loose and the rocker cannot be switched properly?
Here, the metal spring drive is still sitting on the switch base. This must be removed and plugged in again after repositioning the frame. (Please note the diagram on the packaging!)
Can a TV/RF/SAT socket be wired through?
This antenna socket is designed as a single socket and not as a pass-through socket.
How do you open the switch for AP/FR Nautic without damaging it?
At the top or bottom of the rockers, recesses are provided to make it easy to lift the rocker with a screwdriver
Do you have series buttons, AC/AC buttons or shutter buttons in the programme?
In the specialist trade programme, we carry the appropriate socket. You will find these in the “Kopp Professional” section
What is the article number for a 2-pin off switch?
In the specialist trade programme, we carry the appropriate socket. You will find these in the “Kopp Professional” section under the article number 50320 0004
Can a TV/RF socket be used for SAT-reception?
No, the SAT-signal is not recognised.
Where can I get spare parts for discontinued switch programmes?
Please contact our customer service about this. We have a warehouse with various parts for switch series that are no longer actively carried as part of the range. Our customer service will check whether the part you need is still available and discuss all further steps with you.
Installing switches
Which fine wire fuse is used in dimmat and dimmer?
For our phase control dimmer (dimmer/dimmat for conventional transformers), you need a time-lag 1.6A fine wire fuse. Our phase control dimmers (dimmers for electronic transformers) are equipped with an electronic fuse, which does not have to be replaced.
What distance (centre to centre) must be observed for hollow-wall sockets for multiple combinations?
The distance is 71 mm. This measure applies for all switch programmes.
What does the specification 250/10 (4) AX~ mean for the room thermostat "opener"?
The room thermostat is to be operated at 220-250V~, the maximum load is 10 A~ for resistive load and 4 A~ for inductive load, X stands for solid fluorescent lamps.
Can flexible cables also be connected to a UP/AP shockproof socket?
The terminals of the UP/AP-shockproof socket are tested for rigid cables or wires. In the case of flexible cables, the wires are usually tin-plated. However, for safety reasons flexible cables may not be connected to UP/AP shockproof sockets as a rule, even if they are connected to the terminals after the tin-plating. The use of ferrules is not allowed either.
Where can I get support or help with the installation?
General information on installation can be found in the practical tips section and on our installation blog.
Unfortunately, we cannot provide detailed instructions or exact connection information over the phone as we are not familiar with your installation and the situation on the ground.
Always observe our safety instructions and the currently valid provisions and, if in doubt, ask a local expert for advice.
The glow lamp on the control is not lighting up even though the load is switched on (bulb).
Possible errors: a) glow lamp is incorrectly installed in the switch (remedy – turn glow lamp 90° or 180° in the socket) (b) no neutral conductor connected (in contrast to the O/T switch, a neutral conductor must also be connected)
Why might the conventional transformer hum when dimming?
The steel core of the transformer consists of individual metal layers that may contain air inclusions. When dimming, a slight hum can be generated. If you therefore recommend an electronic transformer, pay attention to the VA power of the phase dimmer.
Do the child protection covers have to be screwed on?
No, the centre hole is for removing the child protection cover. The child protection cover is pressed onto the base of the socket, finished. The shockpoof socket screw must not under any circumstance be used to affix the child protection cover. The image on the packaging shows an arrow and not a screw.
When does the glow lamp light up in the case of off/toggle switch with lighting?
If the load is switched off (bulb), the glow lamp lights up as an orientation light in the dark.
What do conventional transformer and electronic transformer mean?
A conventional transformer has a steel core wrapped in copper and is therefore larger and heavier than an electronic transformer. An electronic transformer is smaller and lighter. A conventional transformer is required when dimming a phase control dimmer, an electronic transformer is required for a trailing-edge phase dimmer.
My switch frame is loose and the rocker cannot be switched properly?
Here, the metal spring drive is still sitting on the switch base. This must be removed and plugged in again after repositioning the frame. (Please note the diagram on the packaging!)
Is it possible to toggle switch with the dimmat?
Yes, the dimmat combined with a button results in a toggle switch, which can even be dimmed using the button.
My dimmat is not working, even though it is connected correctly?
In order to protect the device itself, we have a time-lag 1.6A fuse (part number 3264 00087) upstream. Pull the fuse holder up and replace the fuse in place there
Can a TV/RF/SAT socket be wired through?
This antenna socket is designed as a single socket and not as a pass-through socket.
How do you open the switch for AP/FR Nautic without damaging it?
At the top or bottom of the rockers, recesses are provided to make it easy to lift the rocker with a screwdriver
Can energy-saving lamps, LEDs and fluorescent lamps be dimmed?
The dimmable energy saving lamps (e.g. Osram Dulux El Dim, Megaman) can be dimmed using our UP-dimmers for conventional transformers. Please note the information from the manufacturer of the energy-saving lamps. Non-dimmable energy saving lamps cannot be dimmed. Light-emitting diodes and fluorescent lamps currently cannot be dimmed either.
Is there also a dimmat as a trailing-edge phase dimmer?
No, the dimmat is suitable for incandescent and 230V halogen as well as low-voltage halogen lamps with conventional transformers 40-400VA
What is the article number for a 2-pin off switch?
In the specialist trade programme, we carry the appropriate socket. You will find these in the “Kopp Professional” section under the article number 50320 0004
Can a TV/RF socket be used for SAT-reception?
No, the SAT-signal is not recognised.
Smoke detectors
How long does the 9V block battery last for in smoke detector 2906 .0001.4?
Approx. 2 – 3 years
Why can Li-Ion batteries not be used in smoke detector 2906.0001.4?
Li-Ion batteries hold their voltage until they are completely empty, i.e. the smoke detector cannot send a “low battery” signal. Always use alkaline batteries!
PRCD-S, DI- Perfekt
Does the DI-socket come with fixing claws for installation in the UP-switch box?
The DI-socket can only be attached to the UP-box with screws. Therefore, there are no fixing claws (lack of space within the switch box).
How is the PRCD-K tested according to BGV A3?
You will find more detailed information under the heading “Kopp Professional”, “Mobile Personal Safety Protection PRCD-S”.
How is the DI-Perfect or PRCD-S pol. tested according to BGV A3 ("Electrical Systems and Operating Materials" accident prevention regulations)?
You will find more detailed information under the heading “Kopp Professional”, “Mobile Personal Safety Protection PRCD-S”.
How is the PRCD-S tested according to BGV A3?
You will find more detailed information under the heading “Kopp Professional”, “Mobile Personal Safety Protection PRCD-S”.
Can the PRCD-S be operated using an emergency power generator?
In the case of a power generator that does not have a protective conductor, PRCD-K (article number 1904…) is to be used. If the emergency power generator does have a protective conductor, PRCD-S may be used.
Personal protection
How is the PRCD-S tested according to BGV A3?
You will find more detailed information under the heading “Kopp Professional”, “Mobile Personal Safety Protection PRCD-S”.
What is an RCD and why is it necessary in an electrical installation?
RCD is an abbreviation of the English term “Residual Current Device”. In Germany, RCDs are called fault current protection switches or FI protection switches. An RCD is a switch that can interrupt the circuit electromagnetically. This is necessary if, for example, fault current flows through a person due to an insulation fault. The fault current is determined by means of a comparative measurement of the outward and return current of the electrical consumer. If the return current does not correspond to the outward current, this triggers the FI protective switch. The trip occurs so quickly that the user is immediately protected. For personal safety protection, only RCDs with a rated fault current of <= 30 mA may be used.
Can the PRCD-S be operated using an emergency power generator?
In the case of a power generator that does not have a protective conductor, PRCD-K (article number 1904…) is to be used. If the emergency power generator does have a protective conductor, PRCD-S may be used.
Cables & wires
Which line is used and for what purpose?
A detailed description of the different types of cables and usage options can be found in the “Practical Tips” section.
Which cable cross-section is required?
The cable cross-section depends on the type of routing, the current load and the length of the cable. In order to calculate the minimum cross section, an authorised electrician should be consulted.
Brightness control DIMMAT / Dimmer
Can I use the DIMMAT LEDs to dim?
The dimability of LED lighting products depends among other things on the lamp ballast used. The lamp must always be dimmable according to the manufacturer, i.e. operating instructions or information from the manufacturer! Even if the LED lamp is dimmable, one must take into account that each 2-wire dimmer requires a base load to function securely, i.e. flicker free. With a “normal” phase control dimmer (Triac dimmer), dimmable LED-bulbs can usually be dimmed. The base load specified for these dimmers can usually be reduced by a factor of 2-4, i.e. for a 40W base load, LED lamps from approx. 10W are also dimmable. This is not the case for phase angle control dimmers that require an operating voltage, such as the DIMMAT, in order to function, which has to react to the sensor surface being activated. For these dimmers, such “standby” power consumption can lead to the connected LED lamps flickering, which in turn depends on the structure of the ballast unit. There are ballasts that have so-called bleeder resistors built-in for this “purpose”, which is essentially supposed to ignore this “standby” power; however this is not always clear from the manufacturer. Therefore the current recommendation is that (even dimmable) LED lamps should not be operated using the DIMMAT. Since the nature of the ballast of the LED-bulbs is not known to us, an eventual malfunction or possible defect cannot be excluded. The current limited by the fuse of a standard 400W dimmer can in any case be sufficient to destroy the LED lamp. In this respect, it must be stressed once again that the instructions of the LED lamp manufacturer must be strictly observed.
Can energy-saving lamps and 230V LEDs be dimmed?Toggle 2
In principle, only dimmable ESL and 230V – LEDs can bedimmed, i.e. it must be explicitly stated on the light sources. In most cases, you will find information on the lamp packaging about which dim procedures (phase angle control and/or trailing-edge phase dimmer) can be used to dim the lamp. In view of the large number of different integrated ballasts, the lamps are usually made to be compatible with the commercially available dimmers by the lamp manufacturer. With the Kopp phase angle control dimmer (R and RL)[except dimmat] most dimmable ESL and 230V LEDs can be dimmed.
Which fine wire fuse is used in dimmat and dimmer?
For our phase control dimmer (dimmer/dimmat for conventional transformers), you need a time-lag 1.6A fine wire fuse. Our phase control dimmers (dimmers for electronic transformers) are equipped with an electronic fuse, which does not have to be replaced.
I would like to dim several lamps at a total of more than 500 Watt. Is this possible?
This is quite easy. Use two radio receivers with dimming functions to do so. Just be sure to note whether you have an electronic or a conventional ballast. Then programme your radio wall switch to both radio receivers. For each dim operation, both radio receivers are controlled simultaneously by the radio wall switch and the lamps are dimmed at the same time. Furthermore: You can also programme multiple radio wall switches to the two radio dimmers. Then make it into a radio dimmer toggle switch
Why might the conventional transformer hum when dimming?
The steel core of the transformer consists of individual metal layers that may contain air inclusions. When dimming, a slight hum can be generated. If you therefore recommend an electronic transformer, pay attention to the VA power of the phase dimmer.
Which dimmer can be used for a fan?
A dimmer is generally not suitable for this application. This requires a special speed controller that we do not carry in our range
What do conventional transformer and electronic transformer mean?
A conventional transformer has a steel core wrapped in copper and is therefore larger and heavier than an electronic transformer. An electronic transformer is smaller and lighter. A conventional transformer is required when dimming a phase control dimmer, an electronic transformer is required for a trailing-edge phase dimmer.
Is it possible to toggle switch with the dimmat?
Yes, the dimmat combined with a button results in a toggle switch, which can even be dimmed using the button.
My dimmat is not working, even though it is connected correctly?
In order to protect the device itself, we have a time-lag 1.6A fuse (part number 3264 00087) upstream. Pull the fuse holder up and replace the fuse in place there
Why might the conventional dimmer hum when dimming?
This is due to physical reasons. The coil in the device may be producing an audible vibration when dimming.
Which dimmer can be used for a fan?
A dimmer is generally not suitable for this application. This requires a special speed controller that we do not carry in our range.
What do conventional transformer and electronic transformer mean?
A conventional transformer has a steel core wrapped in copper and is therefore larger and heavier than an electronic transformer. An electronic transformer is smaller and lighter. A conventional transformer is required when dimming a phase control dimmer, an electronic transformer is required for a trailing-edge phase dimmer.
Is it possible to toggle switch with the dimmat?
Yes, the dimmat combined with a button results in a toggle switch, which can even be dimmed using the button.
My dimmat is not working, even though it is connected correctly?
In order to protect the device itself, we have a time-lag 1.6A fuse (part number 3264 00087) upstream. Pull the fuse holder up and replace the fuse in place there
Why might the conventional dimmer hum when dimming?
This is due to physical reasons. The coil in the device may be producing an audible vibration when dimming.
Can energy-saving lamps, LEDs and fluorescent lamps be dimmed?
The dimmable energy saving lamps (e.g. Osram Dulux El Dim, Megaman) can be dimmed using our UP-dimmers for conventional transformers. Please note the information from the manufacturer of the energy-saving lamps. Non-dimmable energy saving lamps cannot be dimmed. Light-emitting diodes and fluorescent lamps currently cannot be dimmed either.
Is there also a dimmat as a trailing-edge phase dimmer?
No, the dimmat is suitable for incandescent and 230V halogen as well as low-voltage halogen lamps with conventional transformers 40-400VA
Free control
Can an extractor hood be controlled in accordance with the regulation on firing plants using Free-control®?
Yes, instructions can be found under “Practical Tips” in the Free-control® section.
Does the Free-control software support 64-bit operating systems?
No, the free-control software can only run on 32-bit operating systems. Installation and configuration within a virtual machine are possible however.
What is the power consumption of the 2 channel receiver/shutters 8080.0202.8?
The 2-channel receiver/shutters 8080.0202.8 has an active power of approx. 1.5W.
What transmitters can I use to control a Free-control receiver with dimming function?Toggle Title
With all the FC wall switches and FC hand transmitters, a receiver with dimming function can be used for ON/OFF/dimming functions. FC motion detectors and FC timers can only be ON/OFF. FC smoke detectors, gas detectors, heat detectors and alarm control panels can only be switched on by a programmed dim receiver.
What is the power consumption of the receiver with button/time function 8080.0402.0?
The receiver with button/time function has an active power of approx. 1.1W.
What are the dimensions of the Free-control UP receiver?
The dimensions are L4 6mm x B4 7mm x H26mm
What is the power consumption of a radio adapter with switching function 2921.0102.0?
The active power is approximately 1.1W.
I can only switch the free control dimmer on and off-but cannot dim. What might be the problem?
During the programming process, two buttons on the remote control or wall switch were probably pressed. In two button mode, it can only switch ON with one button and OFF with the other. Dimming only works in “1-button mode”. Solution: Reset device. Press the PROG key and hold for at least 10s. Re-programme the transmitter with just one button. If a wall switch is to be switched and dimmed with both buttons, the process is to be repeated with the second button. The distribution to two separate programming processes results in “double 1-button mode”. Both buttons can now be used to dim.
What is the power consumption of the 2 wire receiver 8080.0302.9?
The 2 wire receiver 8080.0302.9 has an active power of approx. 0.5W.
What UP switch programmes is Free control compatible with?
We offer radio wall switches in Paris arctic white, Europe arctic white, standard cream (suitable for B+J DURO 2000) and standard alpine white (suitable for B+J Reflex Si) designs.
Which Free control receiver do I need for LED lights?
LEDs can only be switched directly using 3-wire receivers. These are as follows: – Receiver 1channel 3-wire 8080.0102.7 – Receiver with button/time function 8080.0402.0 – Receiver 2 channel 8080.0202.8 8115.0002.1 lamp socket 8115.0002.1 – radio adapter 2921.0102.9.
Which Free Control receiver do I need for fluorescent lamps?
Fluorescent lamps can only be switched directly using 3-wire devices. These are as follows: – Receiver 1channel 3-wire 8080.0102.7 – Receiver with button/time function 8080.0402.0 – Receiver 2 channel 8080.0202.8 8115.0002.1 lamp socket 8115.0002.1 – radio adapter 2921.0102.9.
How can I install the radio wall switch?
The radio wall switch can be stuck to the wall, screwed onto the wall or secured to a flush-mounted switch box. The necessary mounting material is enclosed in each package.
Do I need special programming knowledge to be able to programme the radio products?
No, the system is very simple and can be set up without any special programming knowledge. Simply press the “PROG” button on the receiver and then the button on the desired transmitter with the enclosed programming pin. That’s all. The system learns independently.
Are the products compatible with each other?
Yes, all current Free-control products of the current generation can be combined with each other. This means that all Free control senders can be combined with all Free-control receivers. This provides you with a very high degree of flexibility.
The exception to this is generation 1:
Generation 1 was produced up to 2006. This in turn is not compatible with the current generation. The difference is easy to identify.
The Free control-logo for the first generation had a circle around the logo. For generation 2, the Free-control lettering has three radio waves.
Only devices with the same logo on the product are compatible.
I would like to dim my light and have an electronic ballast at home. Is this possible?
You can also dim electronic ballasts using a Free-control radio receiver with dimming function. Our service department has a list of the ballasts tested by us and rated as good. Simply call the service number: 0618 8-40-417 and we will be happy to help you.
What must I do to replace my existing light switch with radio?
Simply remove the conventional wall switch. Use the 2-wire radio receiver (8080.0302.9) and connect the two wires to the radio receiver. Then you only need to programme the radio wall switch to the radio receiver. Proceed as described in the operating instructions. And the installation is finished. This will only take you a few minutes. And all this without any dirt or additional expense.
I already have radio devices at home. But not Free-control. Can I also use the third-party devices
This is not possible. Free-control is a unique system that provides you with many advantages and benefits. In order to protect your Free-control installation against being randomly accessed by other systems, we have a transmission code that is unique worldwide. This makes the Free-control system extremely reliable and safe.
What happens if I insert the batteries with the wrong polarity?
No worries. Nothing will happen. Normally an incorrect battery polarity is not possible due to existing mechanical measures. If this should occur, then the electronics detect the polarity reversal and switch off. The devices will not be broken.
How long do the batteries last for and when should I replace the batteries?
The battery life is approximately 1.5 years at an average of 20 radio transmissions per day. We recommend replacing the batteries every year.
How many radio transmitters can I "connect" to a receiver?
Each receiver has an internal storage capacity for programming up to 16 transmitters. These can be wall switches, motion detectors, hand-held transmitters or alarms.
Can I also programme additional transmitters to a receiver at a later time?
Yes, you can of course programme additional transmitters to the receiver at any time. The previously programmed devices remain saved and are not deleted.
Can I also connect the alarms to each other as desired?
Yes, all alarms can be connected to each other via radio link. Thus, a water alarm can sound the smoke alarm or the gas alarm.
Is the supply voltage of the radio transmitter dangerous to children?
No. The radio transmitters are supplied with battery voltage. This voltage is not dangerous to children. Therefore, these devices can be operated safely by children. Please ensure that the children do not place small parts including the batteries in their mouth and swallow them.
When should the batteries in the alarms be replaced?
The devices have a special battery saving mode. The life of the battery is about 1.5 years. For your own safety, we recommend replacing the battery after one year. Our tip: Use the alarm station as well and programme your alarms to the alarm station. As soon as the alarm loses battery power, a “low battery” message is sent to the alarm station and you will see from a glowing LED that the battery should be replaced as soon as possible.
Can my neighbour also turn my light on or off?
This is almost impossible. The Free-control system has more than 65,000 different codes which are
assigned consecutively. This ensures a very high level of security against unauthorised operation.
Where can I install the radio receiver?
The receiver in adapter form need only be plugged into the shockproof socket, the light receiver must simply be screwed into an E27 lamp socket. The flush-mounted receiver can be installed in UP switch boxes, UP distribution boxes, in the lamp canopy or on the DIN rail of distribution boards using the mounting clip.
What happens if I cause a short-circuit? Will the radio receiver be broken?
Not normally. The radio dimmers are fitted with fuses, which usually turn off in the case of an overload or short circuit. Other devices are protected by their circuit breakers. Please be sure to use the correct circuit breaker for your house installation.
Can I also delete single transmitters from the receiver’s memory?
This is not possible. You can only delete all programmed transmitters at once. Use the enclosed programming pin to do so. Press the “PROG” button for longer than 10 seconds. If the memory has been deleted, the LED flashes, indicating successful deletion.
Can I leave my old switch and install additional radio technology?
This is only possible in the case of button switches. There, you can select the radio receiver button for the existing current surge relay in parallel. You can then use the existing wired buttons and turn the light on and off using the additionally installed radio wall switch.
Do I need to re-programme the receiver if there is a power failure?
No. The programming is retained even after a power failure for an unlimited period of time and does not have to be repeated.
Can I use the phone dialler to send a message worldwide?
No problem. You only need a landline connection to connect the phone dialler. Then speak your own text into the device and enter the desired telephone number, which is to be dialled in the event of an alarm. You don’t have to do anything else.
What range does Free-control offer me?
The open-field range is approximately 150. Within a normal single-family house, two floors can easily be accessed. Of course, the achievable transmission range is affected by structural conditions and environmental influences. Therefore, we recommend testing the transmission path before installing.
How many alarms can I connect to each other?
Up to 32 alarms can be connected to each other via radio link.
I already switch lights using my radio wall switch. But I would like to make this a toggle switch
This is quite easy. Programme the additional radio wall switch to the existing radio receiver. You have then assigned two wireless wall switches to one radio receiver. All you have to decide then is where to install the second wireless wall switch. And the toggle installation is finished. Another tip: If you would like further on and off options, simply programme more wireless wall switches to the receiver, making a toggle switch into an intermediate switch circuit. Furthermore: It could not be simpler, and all without any dirt or effort. This procedure only takes a few minutes.
What can I do with the radio timer?
All radio receivers can be switched using this. You can open and close your shutters or extend or retract your awning using a timer. Furthermore, this timer can be used to simulate presence. This means that, during your absence the lights switch on and off at different times and the shutters open or close. Exactly as you please. Any burglars will think that the house or apartment is inhabited.
Can I also use the devices at low temperatures?
Yes, the devices can be operated to a minimum temperature of -10 degrees Celsius. Please note that sub-zero temperatures can reduce the radio range and battery life.
What benefits does the transmission frequency of 868 MHz offer me?
In particular, the frequency is distinguished by low interference and high transmission security. Cheap products usually work in the 433 MHz range.
How many radio receivers can I control with one radio transmitter?
Theoretically, you can control an unlimited number of radio receivers within the transmission range. The radio signal is received by all radio receivers at the same time.
How can I change the transmitter-receiver assignment?
Simply delete your programming on the receiver and restart the programming, exactly as you would like it to be. Please note the enclosed operating instructions.
How can the Free-control programming be deleted?
Press the button marked “PROG” for at least 7 sec., Diode flickers -> All programmes are deleted.
Motion detector / switch
What benefits does the transmission frequency of 868 MHz offer me?
In particular, the frequency is distinguished by low interference and high transmission security. Cheap products usually work in the 433 MHz range.
Which fine fuse protects the InfraCONTROL 2002?
The InfraCONTROL uses a time-lag 1.6A fine fuse to protect the device (part number 3264 00087).
Which motion switches can be used for inductive loads (e.g. transformers, fluorescent lamps, motors)?
For inductive loads, 3-wire devices are to be used. Here we carry different variants: e.g. the flush-mounted variant (part number 808402013) or surface damp room variant (part number 821302017).
What is the meaning of 2-wire or 3-wire technology for the motion switch?
2-wire: The Phase(L), and the lamp wire are connected; switchable loads: only incandescent lamps and 230 V halogen lamps; min./max. load 40-400W These devices are suitable for replacing a toggle switch. 3-wire: The Phase(L), the neutral conductor and the lamp wire must be connected (important: no protective conductor); switchable loads: resistive and inductive loads are possible, observe the min. load 40W.
Smart Home
Do I need a gateway?
The Free-control system does not require a MINI gateway for configuration and operation, but can be expanded at any time to include this. This results in an even wider range of functions up to the Smart Home. All basic functionalities are possible without a control centre.
Can several wall-mounted radio transmitters be taught-in to one actuator?
Yes, one actuator can be controlled by 16 different transmitters.
What power can be controlled via the blind actuator?
A power of 8 A per channel is possible.
The extractor hood set adapter plug + window contact, works in the wrong way - window closed, extractor off?
Reset and teach the adapter plug to the window contact again.
How can sensors other than Kopp be used?
Adjust sensor mode in the settings accordingly.
Reset-Knopf am Gateway MINI?
The reset button has 3 functions (simple restart, password reset, reset to factory settings).
As soon as you press and hold the button, a loop with 3 different LED signals starts (which runs again and again – so you can observe this first):
1. only green lights permanently (simple restart)
2. only yellow lights permanently (password reset)
3. Green and yellow flash alternately (reset to factory settings)”;.
How can I determine whether a firmware update is available for my gateway?
The firmware version of the gateway can be found in the Kopp HomeControl App in the settings. There you select the corresponding gateway and scroll down a little. If a firmware update is available for the gateway, you will find the button Update firmware here. With this button the firmware can be updated from the app. Do not move the app to the background or turn off the smartphone/tablet during this process.
Heinrich Kopp GmbH
